Once your order has been shipped, you'll receive a shipping confirmation by email with a tracking link (please double-check your spam folder). You can also find the tracking link at any time in your customer account under My Orders: https://www.naturally-pam.de/en/account/login
You haven't received a shipping confirmation via email? Please contact us with your order number (starting with NP) using this contact form – our customer service team will be happy to help!